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Shipping and Delivery

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We currently ship to Malaysia only. We are planning to add Hong Kong, Macou, Japan, Songapore, and China in the list, in the future.

In the light of latest global restrictions on shipping as the world copes with Coronavirus (COVID-19), customers residing in some regions may expect potential shipping delays. If the parcel cannot be delivered to your country, we will notify you and help you with order cancellation and make refunds.

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A Flat fee based on the package destination will be chaged. Customers are also responsible for import duties, taxes and brokerage fees (if any). These fees may be charged to you when your package reaches your country border depending on your country’s policies and regulations.

 

Please notice that currency conversion occurs at the time of the transaction. The currency rate that is used is always the rate at the time of the transaction. The delivery fee listed below are estimates.

 

Hong Kong & Macau: NT$350 (US$16)

Japan: NT$730 (¥2930)

Songapore: NT$450 (S$22)

Malaysia: NT$450 (RM$68)

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Orders are usually shipped out within 3 business days. If the item you order is out of stock, we will notify you the estimated time of availability. Once the item is available and has been shipped, they will normally be delivered within the time listed below.

 

All delivery times listed below are estimates only, based on availability, normal processing and delivery companies.

 

EMS (Express Mail Service of post office):
Japan: 7-10 business days

 

SF Express:
Hong Kong & Macau: 3-5 business days

 

Goodmaji:
Songapore: 8-10 business days
Malaysia: 8-11 business days

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